Configuring Entourage 2004 for Exchange

Mac users can configure Entourage to access the Exchange server. Entourage X provides only minimal integration with the Exchange server. Essentially only email is functional. Entourage 2004 with the the 11.2 update installed provides a more complete feature list similar to Outlook users. Users should have the 11.2.5 update installed to deal with the certificate issue.

Users with Entourage 2004 and the 11.2.5 update can:

• Share out their exchange calendar, inbox, and contacts folders
• Set their own delegate access levels
• Access others' calendars, inbox, and contacts folders when shared out to them
• Access Public Folders
• Send email from off campus using Entourage instead of using Webmail
• Configure Bethel's LDAP server as a directory service to find Bethel email addresses. KB article 355

Limitations:

• Doesn't sync Tasks or Notes
• Entourage calls distribution lists 'groups' and stores them locally instead of on the server. This means that they can't be shared out.
• The Global Address List which lists all the Exchange users doesn't work, but LDAP can be used instead. Directions for configuring LDAP are available in KB article 355

To configure Entourage 2004 for the Exchange Server:

From Entourage's top menu, select Tools and then Accounts from the drop down menu. In the resulting Accounts window, click on the Exchange tab and then the New button similar to figure 1 at right.	Figure 1
In the Account Setup Assistant, click the Configure account manually button similar to figure 2 at right.	Figure 2
In the Account name field type: Bethel Exchange In the name field type in your name In the E-mail address field type your Bethel e-mail address. Double check to make sure it is correct. In the Account ID field, type your bethel login name such as smijan or jsmith. In the Domain field type: bu.ac.bethel.edu In the Exchange server field type: https://exchange.its.bethel.edu The checkbox This DAV service requires a secure connection (SSL) should be checked after typing in the exchange server above. If not, make sure that you have typed https and not http in the address. Click the Advanced tab	Figure 3
In the public folders server field type: https://exchange.its.bethel.edu/public Again, the checkbox This DAV service requires a secure connection (SSL) should be checked similar to figure 4 at right after typing in the address. If not, make sure that you have typed https and not http in the address. Click OK and close the remaining pop up windows	Figure 4