ResNet support page
Bethel
University ITS provides secure 802.1x network connections to:
- Students/Employees living in ResNet (our residential computer
network)
- Students/Employees working on our wireless network
Bethel University and ITS holds the right to restrict any
computers from our network that pose a security risk or breaks the
Acceptable Use
Policy (AUP), such as illegally downloading music, movies or games.
Information on our restricted network can be found in
KB article 306.
Below are commonly asked questions and answers about Bethel's
network, supported Operating Systems, wireless locations, and how to
configure your computer before you come to campus.
To view Bethel University's ResNet
support policy see
KB article 312.
_________________________________________________________________________________________________________________________________
Q: Are there any
hardware and Operating System requirements for Bethel's network?
A: While
Bethel University does not restrict 802.1x viable computers from
accessing the network we do carry a hardware and Operating System
requirement for support. These requirements can be found in our
ResNet
support policy.
_________________________________________________________________________________________________________________________________
Q: What is a 802.1x connection?
A:
802.1x is a form of secure port-based authenticated network access for
both wired and wireless network connections. Bethel University
implemented this system on ResNet in the Fall of 2008 to provide secure
network access for students living in ResNet. For detailed information
please see Wikipedia's entry on the
802.1x protocol.
_________________________________________________________________________________________________________________________________
Q: How do I set up a
802.1x network connection for Bethel's network?
_________________________________________________________________________________________________________________________________
Q: Should I do anything before I bring my
computer to campus?
A:
ITS strongly recommends that before you come to campus your computer is
up-to-date with the latest security updates, hotfixes and services
packs. Although all the updates are not always needed to get connected
to our network it is important to keep your machine up-to-date to keep
you safe on the network.
For wireless user's its a good idea to verify that your wireless
adapter and computer's OS supports the WPA2 security protocol.
_________________________________________________________________________________________________________________________________
Q: Can I bring and
connect my wireless router or other similar device to Bethel's network?
A: No.
ITS does not provide connection support for these devices. This
includes wired/wireless routers, hubs, network switches and other
similar networking equipment. These are better left at home since these
devices will not work in our 802.1x network environment.
_________________________________________________________________________________________________________________________________
Q: Can I bring and
connect my gaming console or other similar system to Bethel's network?
A: Yes!
Although ITS cannot directly support your console we can and will help
you setup Internet Connection Sharing (or ICS) on your Windows-based
computer. The ICS instructions
provided on our
network configuration page should work with the following devices
listed below.
- ICS for DVRs
- ICS for Xbox and Xbox 360
- ICS for PS2 and PS3
- ICS for Nintendo Wii (note: this requires the Nintendo USB to
ethernet adapter or a wireless card in your computer to work properly).
*Currently we do not support this in
Macintosh OS X due to a bug in the software that keeps 802.1x
connections from being shared out to other deviecs.
________________________________________________________________________________________________________________________________
Q: Is there wireless
network acess available in my residence?
A:
Bethel provides full wireless network access in the following
residences in ResNet. Although there is wireless available in these
locations ITS recommends that Lissner and Chalberg residents bring a
ethernet cord to campus to use in for wired ethernet access which can
often provide a faster and more reliable connection.
- Lissner
- North Village (wireless only)
- Chalberg
- Seminary Village (wireless only)
Bethel provides wireless access points in the main lounge, shacks and
in certain locations near the Resident Director's apartment in the
following residences in ResNet. For these locations it is important to
bring a ethernet cord when you come to campus. If you forget you can
purchase one from
Computer
Village once you are on campus.
- Arden Village West
- Arden Village East
- Bodien
- Edgren
- Fountain Terrace (building 751)
- Getsch
- Heritage
- Nelson
_________________________________________________________________________________________________________________________________
Q: Is there
wireless network access available in the main academic buildings?
A: Yes.
All of Bethel University (St. Paul campus) academic buildings are
covered by wireless network access as well as the Seminary Library.
_________________________________________________________________________________________________________________________________
Q: Who do I contact if
I have additional questions about Bethel University network or for a
computer recommendation?
A:
Please contact the ITS Student Services Help Desk if you need help or
clarification about how your
computer will work at Bethel or if you would like guidance prior to
purchasing a new computer. You can reach us by phone or email:
(651) 638-6500, option 2 or 1-800-255-8706, ext. #6500
stu-helpdesk@bethel.edu