Troubleshooting Classroom Technology

Troubleshooting Classroom Technology

• Computer Projector will not come on.

  • Unplug the projector using the power cord on the back of the unit, wait 30 seconds, and then plug the projector back in.
    
  • Push the on button on the bottom of the projector and watch to see if the green light comes on. If it does not, then call the AV department (college - 6227, seminary - 6180, after hours and on weekends contact IC Tech 6500#3)
  • If the projector does come on, then the batteries in the remote may need to be changed.
  • Older remotes have on on/off swictch on the side of the remote.
  • See Projector Instruction Page.
    
  • See the Projector Troubleshooting Page
    
    

• Computer will not connect to the server or the internet.

  • Check that the cable is connected to the wall connection.
  • Restart the computer
  • If all of the above do not solve the problem, call either AV (6227) or the Help Desk (6500)
    
    

• You cannot log onto the computer

  • Check the ethernet connection as above

  • Make sure that the domain is set to your login domain

    • BU for Faculty
    • BU for Staff
    • BU for students

  • Call the HelpDesk if none of these solve the problem (6500)

• Logging onto a Windows computer takes a long time.

  • Ethernet may not be connected or the network may be down
    
    

• The VCR will not show a video through the ceiling mounted projector.

  • VCR's attached to TV's will not show through the projectors.
  • Turn the VCR on, put the tape in and select the play button. Then use the remote for the projector and select the input button to select input 2 or 3. Depressing the input button sequentially rotates the projector through the input selections. On some remotes there are separate  buttons for the various inputs
    
  • Call AV (6227) if you still get no picture.