Sending Bethel Email When Connected to Your ISP (for Most Faculty/Students)

• Most ISPs, Internet Services Providers, do not let you send email through their email servers to an external email address, if you are not currently connected to their network. For example: if professor Sara Bellum had Comcast for her ISP, when she is at Bethel, Comcast would not allow their server to be used to send email to an @bethel.edu address -- and when she is at home, Bethel would not allow our server to be used to send email to an @comcast.com or other external address
  
  
• This is done by ISPs in an effort to prevent spam from being sent through their mail servers. Until this summer the main way around this was for Bethel faculty and staff to use Bethel's webmail instead of their email client like Outlook, Outlook Express, or Entourage.
  
  
• Now you can use authenticated SMTP to send email from your email program using Bethel's email server when you are connected to your ISP (e.g. at home). Other email programs can be be configured based off of settings for the three programs below. Make sure that your are changing the settings for your Bethel email account servers, not your email account servers associated with your ISP.

• These steps below are written from the perspective that you have already configured your email program with the basic Bethel email settings, for example, smtp.bethel.edu as the outgoing SMTP server. If you have not configured your email program already you will need to do this first. Directions for basic configuration of Bethel email are available for:
  • Outlook
  • Outlook Express
  • Entourage

Configure Authenticated SMTP for:

Outlook 2002 Outlook Express Entourage

Outlook 2002

• From the main Outlook menu, select Tools, and then E-Mail Accounts...
• Select the View or change existing e-mail accounts radio button, click next, double click the Bethel IMAP account, and then click the More Settings... button.
  
  
• On the Outgoing Server tab, check the My outgoing server (SMTP) requires authentication box, and then select the Use same settings as my incoming mail server.
  
  
• Check the This server requires an SSL-secured connection box and then check Outgoing server (SMTP): port to 465 and then

Outlook 2002 Example

Outlook Express

• From the main Outlook Express menu select Tools, and then Accounts...
• Click on the mail tab, and then double click your Bethel email account from the main white field.
• Click on the Server tab of the new pop up window, check the box at the bottom titled My server requires authentication, click the Settings... button, and then select the option Use same settings as my incoming mail server. click OK.
• Click on the Advanced tab
• Change the Outgoing server (SMTP): port to 465 and then check the This server requires an SSL-secured connection box.
• Click the OK button and then the close button to return to the main Outlook Express page.

Outlook Express Example

Entourage

• From the main Entourage menu select Tools, and then Accounts...
• Click on the mail tab, and then double click your Bethel email account from the main white field.
• In the section titled "Sending Email", click on the button Click here for advanced sending options.
• In the new pop-up window, check the box SMTP service requires secure connection (SSL)
• Check the box Overide default SMTP Port: and then change the port to 587
• Check the box SMTP server requires authentication
• Check the radio button Use same settings as receiving mail server, press the Return key, click the OK button and then close the accounts window.

  
  Entourage Example